Professional Airbnb management Southern Highlands

Management fees vary based on service level and property. Your personalised quote explains GST, the one-time onboarding fee and any separate property costs.

The service includes listing optimisation, pricing, guest support and cleaning and maintenance coordination. Review your management inclusions before deciding.

Weekend escapes, weddings, family visits and seasonal travel can affect demand differently from weekday stays. We assess the ordinary calendar as well as popular weekends, and account for personal use, upkeep and changeover costs.

Your personalised rental forecast compares expected income and operating costs with a long-term lease. MadeComfy’s reported 34% average net uplift is a portfolio-wide result for the 12 months preceding September 2026, not a forecast for your property. Individual results vary.

MadeComfy’s NSW team manages your property’s listings, pricing, bookings, 24/7 guest support, cleaning, linen and maintenance coordination. We market your home across leading booking platforms and our corporate travel network. Your owner dashboard keeps bookings, income and property updates in one place, and you can contact our team on 1800 526 133.

We pay your rental earnings monthly by bank transfer to your nominated account. Your owner dashboard brings together bookings, income, financial statements and property updates, with service charges itemised on your statement. You can also compare your property’s performance with the local short-term rental market.

We assess entire homes and apartments, including cottages and larger residential homes. Heating, safe fireplace use, access, gardens and ongoing maintenance need attention. Rural properties and buildings approved for another use require individual checks; accommodation approval does not automatically permit weddings or events. We can also discuss furnishing and styling where needed.

Register eligible residential STRA before advertising, meet fire-safety standards and follow the NSW Code of Conduct. Planning conditions and strata by-laws can restrict a property even where the state framework permits STRA. Check your address with Wingecarribee Shire Council before listing. See the NSW short-term rental requirements.

Homes within Wingecarribee Shire are outside the general Greater Sydney 180-day non-hosted STRA cap. Check the council boundary for properties marketed as Southern Highlands.

Being outside that general cap does not remove registration, safety or planning obligations, or guarantee bookings. We assess year-round availability, seasonal demand and suitable longer stays for the individual home.

Yes. You can arrange personal stays through the owner dashboard, subject to existing guest bookings. Reserve weekends and holiday periods for your own use before they are booked. If you plan regular family visits or seasonal stays, we build the forecast around those dates and the preparation needed between visits.

Yes. We can help you plan the move to MadeComfy, with a handover tailored to your current agreement and upcoming bookings. Before you switch, we’ll confirm the arrangements for your listing, existing reservations and property access, so you know what to expect.

We arrange cleaning, fresh linen and towels, and restocking between guest stays. Regular changeover cleans are covered by the guest cleaning fee. Housekeepers complete MadeComfy’s training and certification program, with photographic reporting and quality checks helping keep your property ready for each arrival.

Our team coordinates repairs with trusted trades and keeps you informed through your owner dashboard. Our support team is available 24/7 for urgent property issues and arranges the appropriate response. Repair approval limits are agreed with you in advance, and repair costs are separate from the management fee.

We use guest ID checks and screening, house rules and property inspections to help protect your home. If damage is identified, we document it, keep you informed and coordinate any required repairs within your agreed approval limits. Any claim depends on the relevant booking-platform or insurance terms, so you should maintain insurance suitable for short-term letting.

We assess your property and its rental potential, then an onboarding specialist guides you through property preparation, photography, listing creation and pricing. You can review and approve your listing before it goes live, with launch timing based on your property’s readiness.

Once bookings begin, our team monitors guest feedback and local demand, refining pricing and your listing as the property becomes established.