Professional Airbnb management North Queensland

Management fees vary based on service level and property. The service covers listing optimisation, smart pricing, 24/7 guest support, compliance support, and cleaning and maintenance coordination.

Your personalised quote sets out your rate, GST treatment, what’s included, the one-time onboarding fee for property preparation and any separate property costs, so you know what to expect before getting started.

We assess the address, property type, amenities, permitted use and dates you make available. A Cairns city apartment and a Port Douglas holiday home can attract different trips, lengths of stay and booking patterns. We build the forecast around the home’s location and likely guests, rather than applying one average across North Queensland.

Your forecast allows for seasonal demand, personal stays, platform and management fees, and separate operating costs. We compare the expected net outcome with a long-term lease over the same period; income and occupancy are not guaranteed.

We first check the apartment’s approved use, existing management agreement and any restrictions on independent letting. Reception, pools, parking and other resort facilities may have separate access arrangements. We confirm what your guests can actually use and make this clear in the listing and arrival instructions.

We pay your rental earnings monthly by bank transfer to your nominated account. Your owner dashboard brings together bookings, income, financial statements and property updates, with service charges itemised on your statement. You can also compare your property’s performance with the local short-term rental market.

We assess whole homes and apartments in the locations covered on this page, with suitability and service availability confirmed for the individual address. Cooling, laundry, reliable internet, parking and practical access are key considerations. We also review the home’s condition, furnishing, available dates and permitted use before recommending a launch plan.

No. Different councils have different planning and operating requirements. Check the property’s lawful use and approvals with the relevant council. In the Whitsunday region, short-term accommodation has a planning approval process and a separate annual local-law licence. We help coordinate the preparation and checks; council or a qualified planning specialist confirms the requirements for your address.

We allow for changing holiday demand rather than projecting a busy period across the whole year. Property preparation should include cooling, ventilation, outdoor maintenance and arrangements for severe weather. When disruptions occur, our team coordinates guest communication and the appropriate property response, following current official advice and agreed owner approval limits.

Yes. Reserve personal stays through your MadeComfy owner dashboard, subject to existing guest bookings. Let us know the dates you want to keep, especially during school holidays and other popular periods. We factor those dates into your income forecast so it reflects when the home will actually be available to guests.

We review your current agreement, notice period, future reservations, listing ownership and keys before setting a handover date. Existing bookings cannot always transfer between platform accounts. For resort apartments, we also clarify any on-site management and facility-access arrangements so the changeover does not create promises we cannot fulfil.

We arrange cleaning, fresh linen and towels, and restocking between guest stays. Regular changeover cleans are covered by the guest cleaning fee. Housekeepers complete MadeComfy’s training and certification program, with photographic reporting and quality checks helping keep your property ready for each arrival.

Our team coordinates repairs with trusted trades and keeps you informed through your owner dashboard. Our support team is available 24/7 for urgent property issues and arranges the appropriate response. Repair approval limits are agreed with you in advance, and repair costs are separate from the management fee.

Guest screening, identity checks and clear house rules help set expectations. We explain occupancy limits, parking, rubbish and quiet hours, including conditions imposed by the building or council. If damage or an issue is reported, we document it, notify you and coordinate the response within agreed limits. Platform claims and insurance remain subject to their terms.

We first assess the property, its rental potential and the requirements that need to be addressed. An onboarding specialist then coordinates preparation, photography, listing creation and pricing. You can review and approve the listing before launch. Timing depends on the home’s readiness, any required approvals and the handover arrangements. Once bookings begin, we use guest feedback and booking performance to refine the listing and rates.