Professional Airbnb management Melbourne

Our management fees range from 10% to 20%, depending on the service you choose and the level of management provided.

Your personalised quote clearly outlines what’s included, how the fee is calculated, GST treatment, any onboarding fee and separate property costs. We also explain how cleaning charges and any applicable Victorian short-stay levy are treated, so you can compare your expected net return.

MadeComfy’s portfolio-wide results, reported in September 2026, showed 34% more net rental income on average than long-term rentals over the preceding 12 months. Your personalised forecast compares expected short-term rental income and costs with a long-term lease, based on your Melbourne property, availability and applicable levy. These are portfolio results, not a Melbourne-specific forecast or a guarantee. Individual results vary.

MadeComfy’s Melbourne team manages your property’s listings, pricing, bookings, 24/7 guest support, cleaning, linen and maintenance coordination. We market your home across leading booking platforms and our corporate travel network. Your owner dashboard keeps bookings, income and property updates in one place, and you can contact our team on 1800 526 133.

We pay your rental earnings monthly by bank transfer to your nominated account. Your owner dashboard brings together bookings, income, financial statements and property updates, with service charges itemised on your statement. You can also compare your property’s performance with the local short-term rental market.

We manage entire homes and apartments. We assess your location, property condition, availability and any planning or owners-corporation restrictions, alongside local rental demand. We’ll also identify what the property needs before guests can stay. If it needs furnishing or styling, our team can help you understand the options and costs.

Suitability depends on your council’s planning requirements, building rules and owners corporation. Since 1 January 2025, Victorian owners corporations can ban short stays by special resolution, except in a lot that is the owner or occupier’s principal residence. We help you identify the requirements for your property before listing, including safety, insurance and any necessary permissions.

Victoria’s levy applies to eligible stays of fewer than 28 consecutive days and is 7.5% of the total booking fee, including cleaning fees and applicable GST. Principal places of residence are generally exempt; a separate dwelling on the same land may still be liable.

The booking platform pays the levy for platform bookings; an owner or tenant accepting bookings directly is responsible for direct bookings. Stays of 28 days or more are outside the levy, but other property and rental requirements still apply. We discuss the booking mix and costs with you before launch.

Yes. You can book personal stays through your MadeComfy owner dashboard, subject to existing guest bookings. Reserve your dates before guests book them. Your availability is also considered in your rental forecast.

Yes. We can help you plan the move to MadeComfy, with a handover tailored to your current agreement and upcoming bookings. Before you switch, we’ll confirm the arrangements for your listing, existing reservations and property access, so you know what to expect.

We arrange cleaning, fresh linen and towels, and restocking between guest stays. Regular changeover cleans are covered by the guest cleaning fee. Housekeepers complete MadeComfy’s training and certification program, with photographic reporting and quality checks helping keep your property ready for each arrival.

Our team coordinates repairs with trusted trades and keeps you informed through your owner dashboard. Our support team is available 24/7 for urgent property issues and arranges the appropriate response. Repair approval limits are agreed with you in advance, and repair costs are separate from the management fee.

We use guest ID checks and screening, house rules and property inspections to help protect your home. If damage is identified, we document it, keep you informed and coordinate any required repairs within your agreed approval limits. Any claim depends on the relevant booking-platform or insurance terms, so you should maintain insurance suitable for short-term letting.

We assess your property and its rental potential, then an onboarding specialist guides you through property preparation, photography, listing creation and pricing. You can review and approve your listing before it goes live, with launch timing based on your property’s readiness.

Once bookings begin, our team monitors guest feedback and local demand, refining pricing and your listing as the property becomes established.