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Serviced Accommodation Management

Higher NOI for serviced apartment portfolios, without operational drag

End‑to‑end management of large serviced accommodation portfolios for BTR, STR and mixed‑use developers across ANZ since 2015. Designed for the modern traveller of today.

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Excellent

Based on 1,236 reviews

Building managers that choose MadeComfy Service Apartment Management

Serviced accommodation management

Why choose MadeComfy as your serviced accommodation partner?

At MadeComfy, we specialise in serviced accommodation management designed for modern investors. As experienced serviced apartment operators, we combine hospitality expertise with innovative technology to optimise performance across every stay.

We’re proud to have delivered an extensive range of residential, service accommodation, hotel and mixed-use projects. Our team is supported by Prism Life, our global partner who manages 175,000+ large-scale assets across 35 countries.

1,300 +

Properties under management

78%

average occupancy across managed portfolios

22%

Average NOI increase per Asset

8.2%

Average unit yield / ROI

Trustpilot

Our portfolio partnership models

From fixed rent to pure management commission, we offer different partnership models to match your risk profile and ensure we can collaborate long-term.

Management commission

Full revenue minus management fee (%)
2-10 years agreement
Upside revenues: total

Fixed rent

Guaranteed rent
5-10 years agreement
Upside revenues: none

Hybrid

Base rent + split rev-share
5-10 years agreement
Upside revenues: partial

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Get more information about our serviced accommodation management and partnership models.

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Maximum exposure without fragmented management.

We maximise your service accommodation units' returns by being visible on every major booking platform. At MadeComfy, we ensure your property stands out on Airbnb, Booking.com, Stayz, and more. Our comprehensive listing strategy not only boosts your service apartments' visibility but also optimises occupancy rates and returns, plus attracts your ideal guest.

Future-proof residential apartment buildings for the way people want to live, work and stay.

Strategic Partner: We
manage your entire real estate portfolio

  • Project design advisory

  • Dedicated Account management

  • Performance dashboard

  • Preventive maintenance

  • Book out your assets when needed

  • Asset strategy optimisation - 300 booking partners

  • Corporate rentals build

Operational Optimisation:
We take care of all the hassle

  • Professional housekeeping

  • 24/7/365 guest concierge

  • Premium amenities

  • Quality assurance protocols

  • Regular property inspections (after each clean)

  • Property review analysis  

Digital innovation:

  • Multi-channel distribution across 13+ platforms

  • Direct booking website

  • AI-powered dynamic pricing

  • Automated financial reporting

  • Strong guest brand with over 2.8million guest stays

Different Projects, Same Results

18% uplift in RevPar
MadeComfy take care of all the operations of our And Apartments service accommodation. They manage occupancy, pricing, guest interaction, check-in/outs and maintenance. A unique end-to-end service on the market.
And Apartments, Canberra
27 Service Apartments
MadeComfy team managed the selling of each our 27 service aparments and now have managed the service apartments for 2+ years.
Fremantle, ADC Development
34% uplift on NOI
Partnering with MadeComfy instantly allowed us to capture a completely new market and investor database. Our net operating income on certain units rose by up 34% across the year from standard BTR strategy. We were able to sell quicker with higher yield returns for our perspective buyers.
OHANA
Batemans Bay, NSW
28% direct bookings with corporate
We have been able to drive our direct bookings through MadeComfy's direct booking channel and corporate partnership. We now have a constanct cash-flow from mid-term to short-term stays from these exclusive partnerships.
Private Service Accom Investor
Family-Fund
2 levels managed
Mixed-use development
We held two floors of units back from market. This is to create a multi-strategy approach to our investment returns. Those two floors are managed by MadeComfy
Mixed-use development
Canberra, ACT

MadeComfy Difference - Tell us about your project.

1.

Increase NOI: Generate up to 22% in incremental revenue from your asset

2.

Expand your assets reach with MadeComfy exclusive 850+ corporate partnerships  

3.

Gain an expert Guest-first brand that retains residents and corporate bookings  

Let us know more about your building and discuss today your objectives. Whether it is to design your service accommodation, mixed-use asset or switch your current managers.

We will connect you with one of our specialists

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